Do you have fantastic Office Administration skills? Are you able to deliver an efficient service to customers who urgently need your support? We are looking for a Customer Service advisor with maintenance or repairs experience (essential).We have a permanent opportunity for somebody to join a growing business in Cardiff that is looking to grow their team. The duties of this role are diverse and the successful candidate will be rewarded with an outstanding working environment with full training provided.Duties include:Answering the telephone and written queries in an empathetic, understanding natureDeliver an outstanding and knowledgeable response to queries raisedAcknowledge and immediately deal with complaintsUpdate records using internal systemsFollow-up with customers to ensure all is wellWe're looking for somebody with the following skills:Customer service experience - EssentialMaintenance experience or dealing with callouts / repairs - EssentialAdministration experienceExcellent written language skillsOwn transport - EssentialPlease apply now!