Municipal Customer Support Representative

Offering a customer support role with real careerdevelopment opportunities in an essential service with the option to work fromhome!Looking for highly motivated professional to joinour busy and supportive Municipal team based in Christchurch. This is a 9months fixed-term opportunity to cover parental leave.As a Customer Support Representative, you will beproviding a high level of technical service to all internal and externalcustomers, resolves each enquiry within the agreed time frames and ensures thecustomer is communicated with at all steps of the process.You will be the first point of contact for our municipalcustomers and you will be comfortable to work in a dynamic environment. What is exciting about the role? We pride ourselves in providing great career opportunities to our employeesFamily friendly work hours, and the potential to work from homeA dedicated induction program to ensure you are ready to help our customersOngoing training programs with a dedicated trainer and supportive team leadersFree onsite car parkingOur ideal candidates will have:Contact centre experience or proven customer services skills and a desire to progress their careerOutstanding communication skills both verbal and writtenGenuine passion for quality service and peopleExperience in problem resolving and the confidence to make decisionsA positive and professional approachDemonstrate self-motivation, attention to detail, and strong time management skillsBe able to work independently, and as part of a team and cope well with pressureThis is great opportunity to join a dynamic andinnovative market leader, and a nationwide essential service!