Interim Revenues Manager (Local Authority)

Supporting the Head of Finance and Resources to ensure strategic objectives are met and that the Service Delivery Plan objectives and wider aims of the Council are delivered.To be considered for an interview, please make sure your application is full in line with the job specs as found below.Client Details My client is a Local authority based in the East Midlands.Description The Interim Revenues Manager will be responsible for: To ensure Government returns are completed accurately and returned in a timely manner.Responsible for the day to day operational management and performance of the processing teams in relation to Council Tax, Housing Benefit, Council Tax Support and NNDR.Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases Be responsible for the provision of relevant information and work with auditors to enable internal and external audits to be successfully completed on time.Liaise with outside bodies to agree Service Level Agreements and working practices, and monitor to ensure standards are being delivered.Ensure that annual timetables for cyclical work such as discounts and exemptions reviews are set up and implementedProfile The successful candidate will have the following experience: Minimum 3 years' experience working in a senior role within a Revenues & Benefits environment Experience of performance monitoring and management Extensive technical knowledge of Revenues & Benefits legislation and of developments in Government thinking and strategy in this area.Extensive knowledge of different operational models for delivering Revenues & Benefits services.Experience of coaching and developing staff Experience of dealing with a wide variety of stakeholders to promote the Council's services Experience of using Academy Revenues and Benefits system Experience of using IDOX document management system Job Offer Competitive Day Rate Flexible Working Immediate Start

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