We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Customer Service Representative with TTEC in Belfast, UK. This position is supporting essential services and will be located on site at the TTEC contact center in Belfast, Northern Ireland. The strictest safety practices have been implemented for your protection and the protection of your coworkers. Social distancing, site sanitizing and separation screens between workstations measures are in place. Hand sanitizers are present for employees and applicants. The entire application and selection process will be conducted virtually. What You'll be DoingAs a Customer Service Representative, you'll ensure that the organization is meeting the customer's requirements on a day-to-day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. As a TTEC Customer Experience Champion, You'll Enjoy Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive pay and benefits you'd expect Why You? What You Bring High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic call center environment Six months or more of customer service experience About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.