Purely Automotive Ltd we have an exciting opportunity for a Contact Centre Agent. The position is located in Warrington in a fantastic modern facility consisting of Aftersales, Bodyshop and two prestige franchised Sales Showrooms. Our client provides ongoing training and development together with great career progression opportunities. Please make an application promptly if you are a good match for this role due to high levels of interest. Reporting to the Contact Centre Manager, the main objectives of the post are to: · To deal with on a daily basis all inbound service calls for the groups service centres in relation to service booking and other service-related items · To make outbound calls in relation to promotions, seasonal campaigns, service follow up work and other service-related items · To maximise revenue of the Group service departments though the upsell of products and services as well as the handling of customer objections Essential criteria for the position include: · Strong sales experience with a proven track record · Excellent telephone communication skills · Strong attention to detail · Strong administration and organisation skills · Ability to work under pressure and to tight deadlines · Ability to work within a team environment This is an incredible opportunity to join a family-based business that offers both a competitive salary along with a prestige brand and company culture. Other benefits include great staff discounts and life assurance. If you have the skills and experience and you're looking for your next career move, then we'd love to hear from you. To apply now please follow the link or contact Jason Shenton at Purely Automotive Recruitment Ltd for a confidential discussion. Purely Automotive Recruitment Ltd are dedicated Automotive Talent Specialists serving the whole of the Automotive Industry in the UK and Europe.