Job Description and Qualifications We are the European Shared Services Center of Air Products, a world-leading Industrial Gases company with operations in 50 countries. With more than 300 employees based in Cornellà de Llobregat, we support the group's various subsidiaries of all Europe and other regions. We have built an outstanding multicultural environment composed by employees of around 30 different nationalities.Are you looking for a job where you can practice your language skills and be part of a diverse team?Currently we are recruiting for a Collections Associate. The main purpose of this role is to manage 3rd party collection, legal actions and bankruptcy portfolios in order to maximize debt recovery and minimise Bad Debt exposure. Also, to carry out general accounting reconciliations to satisfy company standards and deadlines.As a Collections Associate, you will:Coordinate 3rd Party collection: Liaise with external collection agency to facilitate external collection process and ensure all collection related queries (per phone or email) are responded to within set targets.Handle legal action ledgers: Prepare documentation for legal cases when amicable collection is unsuccessful and cooperate with lawyers.Handle the Bankruptcy ledgers: Ensure that all company and legal accounting regulations are complied at accounts of customers who have officially entered into Receivership or LiquidationUndertake regular reviews and analysis of own ledgers, highlighting major billing issues, regular offenders and potential bad debt exposures from customers failing to pay on time.Investigate un-applied cash and short pays on the Debt Recovery ledgers. Clean small aged documents and balances in accordance with agreed policy. Investigate and allocate un-applied credits on DRC accounts by liaising with bailiffs, lawyers, Liquidators and Administrators.Provide support for other DRC countries during busy periods and staff absence to ensure continuity of serviceYou will have:Fluency in Czech, Slovak, German and English.Preferably with some legal knowledge and B2B Collections experienceExperience in negotiation with customers and a number of internal stakeholders, dealing with collections, dispute management, account reconciliations, charges/payments.Basic accounting knowledge, specifically customer accounting and bad debt expenseIT Skills: MS Office, ideally literate in Excel pivot tables, macros and formulas. SAP would be beneficial but not essential.Capacity of fluent interpersonal negotiation both with external and internal customers. Excellent interpersonal, communicative and influencing skills, verbally and writtenSelf-motivation and focus on objectives and results.What we offer:At Air Products, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.We offer a competitive salary and benefits package, a culture of respect, challenge and innovation – with excellent opportunities for growth and development.If that sounds interesting, then come and discover, care and accomplish by clicking APPLY now!