Job Description Duties and Responsibilities Welcoming, registering, including the accurate collection of credit card details and patient information. Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence. Compliance with NHS forms and processes. Processing in-patient/out-patient charges. Cash handling strictly within the parameters of the ‘Handling Cash Policy’. Discharge of patients onto computer system ensuring accuracy of all information. Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis. Who we're looking for A personable individual with the ability to work on own initiative as well as part of a team Good basic PC skills, including Word, Excel and Outlook Excellent customer service skills High degree of accuracy in administration Great communication skills at all levels Experience in a customer service environment Experience with information management systems Switchboard experience desirable Working Hours: Flexible Contract Type: Bank Bank Colleagues We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave. Closing Date: 31 March 2021.If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.