What you will doOur building efficiency division delivers products, services and solutions that increase energy efficiency and lower operating costs in buildings for more than one million customers worldwide. We are a leading provider of equipment, controls and services for heating, ventilating, air-conditioning, refrigeration and security systems. The UK&I Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC, chillers, industrial refrigeration, controls and mechanical & electrical works.As an Air Conditioning Engineer in the operations team in the South West London area you are the primary contact for all technical service issues, responsible for trouble shooting and resolving highly complex systems within a set timeframe and according to a defined process, service agreement and customer needs. How you will do itAs the direct contact with the client for site technical service and maintenance issues, you will be responsible for trouble shooting and resolving heating, ventilation and air conditioning systems within a set timeframe and according to a defined process, service agreement and customer needs. You will carry out system PPM as per contract requirements communicating clearly findings and any further actions required or recommendations for system improvement, upgrades or optimisations. As an Engineer you will keep the customer informed on the service you are providing. Prepare detailed reports/technical communications on work carried out and submit to Service co-ordinator & client as required. Health and Safety will be at the forefront of everything you do. Although often working without accompaniment you will be part of a team and contribute towards its success. Due to the technical nature of this role, you will execute a full site survey, compile and supply a full dilapidation report as defined by scope. Health and Safety will be at the forefront of everything you do. What we look for Ideally served an apprenticeship in HVAC or refrigeration. Ideally hold a recognised HVAC qualification. NVQ level 2 or equivalent, (NVQ level 3 not essential but desirable). Proven experience in the service engineer role within the air conditioning industry. F-GAS 2079 Cat 1 qualification Service & breakdown experience Experience with major manufacturers such as Daikin, Hitachi and Mitsubishi Electric. Experience & knowledge with DX, Split & VRV systems, AHUs & ventilation plant. Electrical and controls experience to be able to identify and rectify electrical and control issues. Understands and analyses relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams. Capable of working without documented procedures and with limited supervision. A committed can do positive attitude with the ability to integrate and work as a member of a team A full UK driving license