Aftersales Manager

Are you a motivated and experienced Automotive Service or Aftersales Manager? Would you like the opportunity to work for the South West's largest automotive dealership group representing the multi award winning Volvo brand based at our recently built Volvo dealership in Taunton?If the answer is YES and you feel you have the qualities we are looking for, we would love to hear from you.What can we offer you as Volvo Aftersales Manager?In return for your hard work and commitment, you will be offered a competitive salary package and a great range of benefits including:Generous bonus schemeECOS vehicleWorkplace pension (salary exchange option)22 days holiday plus bank holidaysCycle to work schemeRefer a friend rewardsLife assuranceDiscounted sales, MOT, products, parts & servicingWhat will I be responsible for?Joining the Taunton Motor Company team as Volvo Aftersales Manager, you will be responsible for the achievement of labour sales performance and profitability objectives combining a consistent achievement of these along with a genuine passion to deliver outstanding levels of customer satisfaction. You will need to be an excellent communicator with the ability to motivate, coach and develop your team of Volvo Technicians, Service and Parts Advisors.The ideal candidate…You will be able to demonstrate proven experience in a similar role within a main automotive dealership environment.A desire to make Taunton one of the strongest performing Aftersales teams in the Volvo retailer network with a clear determination to meet and exceed targets and KPI's.A detailed understanding of Aftersales processes.A well organised individual with excellent attention to detail.The capability to quickly establish and build relationships by demonstrating a professional and organised approach.The ability to analyse data to identify opportunity and drive performance.Advanced knowledge of Kerridge is preferential although full training will be available. Who are we?Helston Garages Group are one of the 25 largest dealer groups in Britain and the largest in the South West, with 38 franchise dealerships providing customers throughout Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans generating a turnover in excess of £600 million and representing a range of brands including Audi, BMW, Ferrari, Jaguar, Land Rover, Maserati, MINI, Peugeot, Porsche, Skoda, Volkswagen, Volkswagen Commercial Vehicles, and Volvo.This is a fantastic opportunity to work for a family run business and if you feel you have the skills, aptitude and attitude to be our Aftersales Manager, then please click 'apply

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